LOCKROUTE

Privacy Policy

Last updated: May 2026

1. Information We Collect

We collect minimal information necessary to provide US Route and US Number:

  • Email address for account creation and communication
  • Payment receipts (forwarded to us by Apple, Google, or your payment provider)
  • Connection metadata for billing and service health (no browsing history)

2. What We Don't Collect

We maintain a strict no-logs policy for routed traffic:

  • No browsing history or per-site traffic data
  • No DNS query logs
  • No persistent IP-to-identity mapping after a session ends
  • No SMS content beyond what's needed to display recent messages on your account's Phone Number page; we never share SMS content with third parties.

3. How We Use Your Information

Your information is used solely for:

  • Operating the US Route and US Number services
  • Processing payments and managing subscriptions
  • Sending important service updates
  • Responding to support requests

4. Data Security

We implement industry-standard security measures including encryption, segmented infrastructure, and regular security reviews to protect your data.

5. Third-Party Services

We use trusted third-party services for payment processing (Apple, Google) and US phone-number provisioning (Twilio). These providers have their own privacy policies and handle your data per their published terms.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at info@lockroute.com